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Delivery and return
Delivery and return
Delivery Policy
At Exotic Closets, we are committed to making your home transformation as seamless as possible. We offer free shipping on all our walk-in closets, ensuring no additional costs to you. Our delivery team will contact you to schedule a convenient delivery time. We aim to deliver your purchase within the estimated time frame provided at checkout. Please ensure that your contact information is accurate to avoid any delays.Return Policy
Due to the custom nature of our walk-in closets, we are unable to accept returns. Each closet is tailored to fit your specific space and needs, making it unique to your home. We encourage you to review all order details and make any necessary adjustments before finalizing your purchase. If you encounter any issues with your order upon delivery, please contact our customer service team immediately to address your concerns.Shipping Information
Shipping Information
At Exotic Closets, we understand that the delivery of your new walk-in closet is a crucial part of your home improvement journey. We are pleased to offer free shipping on all orders, with no minimum purchase required.
Shipping Process:
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Manufacturing: Each walk-in closet is custom-made to your specifications. The manufacturing process typically takes 4-6 weeks, depending on the complexity and customization of your order.
- Shipping Preparation: Once your closet is ready, it is carefully packaged for shipping to ensure it arrives in perfect condition.
- Delivery Scheduling: Our delivery team will contact you to arrange a delivery date and time that is convenient for you.
Maintenance and Care
Maintenance and Care
To ensure your new walk-in closet from [Your Business Name] remains beautiful and functional for years to come, we recommend following these simple maintenance and care guidelines:
- Cleaning Surfaces: Regularly clean the surfaces of your closet components with a soft, damp cloth. Avoid using abrasive cleaners or sponges, which can scratch or damage the finish. For tougher stains, use a mild soap solution, rinse with clean water, and dry with a soft cloth.
- Hardware Maintenance: Check the hardware periodically (e.g., hinges, drawer slides) to ensure everything is tight and aligned. If any component becomes loose, tighten it with an appropriate tool to prevent further loosening or damage.
- Avoid Excessive Moisture: While our closets are built to withstand everyday use, excessive moisture can harm wood and other materials. Avoid placing wet items directly into the closet and ensure good ventilation in the closet area.
- Protect from Sunlight: Prolonged exposure to direct sunlight can fade and damage finishes. Where possible, use curtains or blinds to protect your closet from direct sunlight during peak hours.
- Immediate Spill Clean-Up: In the event of spills, clean them up immediately to prevent staining or water damage. Blot the spill with a clean, dry cloth, and follow up with a damp cloth if necessary.
Additional information
| Standard Size | 10' L x 10' W x 8' H, 12' L x 12' W x 8' H, 10' L x 10' W x 9' H, 12' L x 12' W x 9' H |
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Why Exotic Closets?
Free Shipping
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Made in USA
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Innovative Design
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Exclusive Materials
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